Comfort Beds Ltd | Frequently Asked Questions
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Frequently Asked Questions

Here at Comofort Beds we have a great customer service team to answer any questions and offer advice when it comes to buying your new bed or mattress. Use our contact us form to send us any queries or call the customer service line on 0113 418 0408.

To help assist with common questions, please see below:

We are a UK manufacturer with all our beds and mattresses being made in the heart of West Yorkshire.

Unfortunately, we do not have a showroom and all products are shown online. This is simply to reduce costs and pass the savings onto the buyer. Should you be undecided, our experts will guide you through the selection process to ensure we find you the perfect bed.

When you shop with Comofort Beds, you are investing in a product that will stand the test of time. Our beds and mattresses are handcrafted by a highly skilled team in our own UK factory. Our skilled workforce use the very best materials and manufacturing methods to ensure our products are both attractive and versatile. We are proud of our products and offer a 3 year guarantee on everything we sell. Read the full details about this on our warranty & guarantee page.

All our beds and mattresses are made to order and therefore we will indicate a lead time for each product. Generally speaking, you are looking at 3 - 7 days from order date to dispatch. Once dispatched you will receive notification that your goods are in transit to you.

In the unlikely event this should happen please contact us on 0113 418 0408 or email us at to resolve the issue. In some cases we may have to arrange an uplift of products; however, our customer service team will discuss the options with you.

If you need us to install your bed, headboard and mattress in your property, then we are happy to offer an additional service for this, at a fee of £39.99 per delivery. Our trained experts will deliver your new bed to your room, build your new bed, headboard and/or mattress and ensure this is correctly and securely fitted.

We will take all rubbish away, leaving you ready to enjoy your new purchase instantly.

If you have an existing bed or mattress, then we can take this away for you as an additional service for just £25.00.

All our headboards are made to UK standard bed sizes. If your bed is a standard UK bed size, you can be confident that our headboards will fit.

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